At a glance
- Employment
- Internship
- Workplace
- Hybrid
- Location
- Hyderabad
About Workato
- Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.
About the role
- Workato is looking for an Intern, Technical Program Manager in the AI Business Unit for a one-year internship with intent to hire.
- This role involves owning a high-visibility project from day one, running agile cadences, and shaping how the team delivers agentic use cases.
Responsibilities
- Run the day-to-day agile cadence across all workstreams including sprint planning, backlog grooming, standups, and retrospectives.
- Decompose requirements into well-structured Jira epics and stories with clear descriptions, acceptance criteria, and dependencies based on direction from the Technical Owner.
- Set and track milestones for the requirement-to-delivery pipeline, flagging slippage early and providing status updates.
- Align stakeholders across workstreams including Product Owner, Technical Lead, Functional Lead, and engineering on scope, sequencing, and dependencies.
- Document approach, decisions, and findings in Confluence.
- Partner with workstream leads across Packaged Genies to gather functional requirements and turn them into structured, usable specs.
- Classify and categorize functional requirements and use cases to surface patterns such as recurring integration types and common breakdown gaps.
- Quantify trends and benchmarks regarding where requirements stall and how task sizing holds up in practice.
- Identify and document the underlying drivers behind unclear requirements or poorly sized tasks using evidence from Jira and requirement-tracking data.
- Propose solutions including AI-driven and automation-based approaches that leverage Workato's agentic platform and define how success will be measured.
Requirements
- Currently pursuing or recently completed a bachelor's or master's degree in Computer Science, Information Systems, Data Science, Statistics, or a related quantitative field, or an MBA with a technical undergraduate background or hands-on IT/technology experience.
- Strong interest in data, functional/business analysis, program management, and Agile methodologies.
- Working knowledge of data analysis and visualization techniques, and a comfort level in handling large, varied datasets.
- Interest in Agentic AI, emerging AI tools, and their practical application to real business problems.
- Proactive and comfortable working through ambiguity, with a mindset geared toward continuous improvement.
- Strong communicator able to translate complex findings and functional requirements into clear, actionable specs and program updates.
- Thinks analytically and grounds recommendations in evidence rather than assumptions.
- Takes ownership of work, both analysis and program delivery outcomes, and is curious about the reasoning behind data.
Preferred qualifications
- Experience with Jira, Confluence, or similar project management tools.
- Basic familiarity with APIs, integrations, or enterprise systems (CRM, HRMS, ITSM).
Workplace
- Hybrid work model with a minimum of 2 days in-office per week
Skills
- Jira
- Confluence
- APIs
- Agile
- Data Analysis
