IP Customer Program Manager

Santa Clara · United States · USD 100,000-500,000 · Hybrid · Posted Oct 6, 2026

At a glance

Tenstorrent is seeking a driven and passionate IP Customer Program Manager within the Product Group to align the strategy and development of the customer journey with IP products.
The role involves collaborating with cross-functional teams including Technical Program Management, Engineering, Architecture, Product Management, and Sales to deliver Accelerated Compute IP solutions.

Own day-to-day coordination and communication between customers and IP Product and Engineering teams.
Align product milestones, deliverables, and customer engagement plans with product strategy and the signed statement of work.
Coordinate architects, design teams, software engineers, product managers, and other stakeholders to deliver agreed actions and commitments.
Establish and maintain program plans, goals, tracking processes, and customer service-level agreements, including turnaround times and escalation paths.
Lead program reviews, communicate status and risks to senior leaders and stakeholders, identify improvement areas, and drive corrective actions.
Use AI tools where they can improve program processes.

Bachelor’s or master’s degree in Business, Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience.
Five or more years of customer program management experience, ideally supporting IP products or semiconductor technologies.
Experience in CPU, SoC, or silicon development as an engineer, technical lead, or program manager, and ability to engage comfortably with technical teams.
Ability to translate technical details into clear status, dependencies, trade-offs, and executive-ready updates.

Experience with Compute IP products with a background in Arm, RISC-V, x86, AI accelerator, subsystem IPs, or GPU IPs from a customer focused perspective.
Experience with AI inference or training technologies.
Familiarity with tools such as Jira, Asana, Smartsheet, or Confluence.

This role is hybrid, based out of Austin, TX, Fort Collins, CO, Santa Clara, CA or Toronto, ON.