At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About ElevenLabs
- ElevenLabs is an AI research and product company transforming how we interact with technology.
- We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
- We have expanded from voice into three main platforms:
- - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- - ElevenAPI gives developers access to our leading AI audio foundational models.
About the role
- This is a hands-on technical role joining a rapidly growing IT team as the company expands its headcount, global footprint, and opens new offices.
- The role involves collaborating closely with the Security and Operations teams to keep endpoints, offices, networks, and SaaS tools secure while maximizing employee productivity.
- You will own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance to build scalable IT systems.
Responsibilities
- Keep endpoints, offices, networks, and SaaS tools secure while ensuring people stay productive.
- Own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance.
- Build scalable IT systems that support the company as it grows.
Requirements
- Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
- Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
- Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet
- Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks
- Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts
- Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude
- Prior experience in a high-growth or startup environment
Preferred qualifications
- Experience implement corporate security controls / previous security role experience
- Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking
- Experience with OSquery and Santa
- Terraform or other infrastructure as code experience
- Open source contributions (e.g. a tool you built to automate something)
Benefits
- Annual discretionary professional development stipend
- Annual discretionary social travel stipend
- Annual company offsite
- Monthly co-working stipend for those not located near a main hub
Workplace
- Role is remote and can be executed globally
Skills
- Python
- Bash
- Okta
- Google Workspace
- Jamf
- Kandji
- Fleet
- Cisco Meraki
- Ubiquiti
- Terraform
- OSquery
- Santa
