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IT Lead

Modal

New York · Full-time · Onsite · Posted Oct 15, 2026

At a glance

Employment
Full-time
Workplace
Onsite
Location
New York

About Modal

  • AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
  • Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
  • Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
  • We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
  • Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.

About the role

  • Modal is seeking its first IT Lead to build and own the systems that enable the company to work effectively and securely.
  • The role involves managing the employee technology environment end-to-end, including identity, devices, SaaS applications, and internal systems.
  • This is initially a hands-on position that will evolve into defining the IT function's strategy and building a team as the company scales.

Responsibilities

  • Own employee identity and access across internal systems and SaaS applications.
  • Build scalable onboarding, offboarding, and access lifecycle workflows.
  • Improve SSO, MFA, least privilege, and access management in partnership with Security.
  • Own the lifecycle and security of employee devices.
  • Build and maintain device management, configuration, patching, and endpoint security.
  • Automate provisioning and make onboarding as close to zero-touch as possible.
  • Own and improve the SaaS applications and internal systems.
  • Build integrations and automate workflows across identity, HR, finance, and other business systems.
  • Own employee support, hardware, asset management, procurement, and vendor relationships.
  • Define the technical direction and operating model for IT at Modal.

Requirements

  • Experience owning IT or corporate technology in a fast-growing technology company.
  • Strong understanding of identity, device management, SaaS administration, and endpoint security.
  • Strong technical skills and comfort working with APIs, scripting, automation, and system integrations.
  • Experience designing and automating employee lifecycle and access-management workflows.
  • Good security judgment and experience working closely with Security and Engineering.
  • Ability to independently identify problems, make pragmatic technical decisions, and drive them through implementation.
  • Comfortable being hands-on while building systems and teams.

Skills

  • SSO
  • MFA
  • SaaS Administration
  • Endpoint Security
  • Scripting
  • Automation
  • Device Management

Modal

IT Lead

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