IT Logistics Warehouse Lead

Newark · USD 70,300-73,000 · 3-5 years experience · Onsite · Posted Oct 9, 2026

At a glance

The IT Logistics Warehouse Lead is responsible for leading the day-to-day execution of IT logistics and warehouse operations within a fast-paced, customer-focused environment.
This is a hands-on leadership role combining operational execution, IT asset management, inventory control, team coordination, and continuous improvement.

Lead and coordinate daily IT logistics and warehouse activities, ensuring work is prioritized and completed in line with operational requirements and customer commitments.
Provide clear daily directions to warehouse associates, including workload allocation, task delegation, and prioritization.
Maintain a hands-on presence within the operation and actively support the team during periods of increased volume or operational demand.
Monitor performance against key service, quality, productivity, accuracy, safety, and cost metrics.
Act as the first point of escalation for operational, process, quality, or system-related issues.
Coordinate the movement of IT assets through inbound, processing, inventory, provisioning, and outbound workflows.
Maintain high standards of inventory accuracy and data integrity across warehouse systems and operational processes.
Ensure associates consistently follow approved global SOPs, work instructions, safety requirements, and customer processes.
Provide daily operational and performance updates to management.
Identify opportunities to reduce waste, eliminate unnecessary process steps, improve quality, and increase operational efficiency.

3–5 years of experience leading or coordinating teams within a fast-paced operational environment.
Demonstrated ability to organize and prioritize work across multiple operational requirements.
Experience working against defined KPIs, SLAs, productivity targets, or service expectations.
Strong leadership skills with the ability to provide direction, coaching, and support to team members.
Strong problem-solving skills and a practical, hands-on approach to resolving operational issues.
Excellent written and verbal communication skills.
Strong organizational and time-management skills with the ability to make timely, informed decisions.
High level of accuracy, attention to detail, and commitment to maintaining data integrity.
Strong customer-service mindset with a proactive approach to identifying and resolving issues.
Comfortable working with spreadsheets, operational reporting, performance metrics, and inventory or asset management systems.

Previous experience within logistics, warehousing, supply chain, IT asset management, or a similar operational environment preferred.
Degree preferred but not required; relevant operational and leadership experience will be considered.

Travel to other customer or operational sites within the region when required to support business needs, projects, escalations, or temporary increases in workload.