IT Operations Engineer

Schaumburg · MISUMI · USD 105,000-115,000 / year · 7+ years experience · Onsite · Posted Oct 7, 2026

At a glance

As an IT Operations Engineer at MISUMI Americas, you will utilize your deep knowledge of Microsoft Entra, Network Administration, Security Event Management, and SaaS Management to provide critical day-to-day support for employees and partners.
The role involves implementing strategic initiatives through deliverables on key milestones and providing solutions to complex, cross-functional projects like systems design, new facility site expansion, and employee life-cycle management.

Own Microsoft Entra ID (Azure AD): SSO, MFA, Conditional Access, group-based provisioning, and lifecycle management.
Assist in developing automation workflows to compile alerting, monitoring, reporting processes to identify security threats.
Assist in managing new and current SaaS platforms (including Microsoft 365, Slack, Iru MDM, and more). Manage user access governance across identity and application layers.
On-site deployment and maintenance of Networking Services (WAN, LAN, and site to VPC) utilizing Cisco Meraki and FortiGate equipment.
Site location deployments of Security and Facility Access Controls using Avigilon and video monitoring equipment.
Contribute to the development of IT Operations run-books and knowledge base.
Utilize Jira for IT service management, workflow configuration, and reporting.
Act as technical expert to assist IT leadership in providing recommendations to improve IT processes such as identity lifecycle, provisioning, and user onboarding/offboarding.
Design, deploy, and manage SIEM solutions for threat analysis and detection using Crowdstrike EDR or other EDR platforms.

7+ years of experience in administering Microsoft 365, Atlassian, Slack, and other SaaS tools for a company of 1000+ employees.
7+ years in IT Operations and/or DevSecOps.

Technical certifications (CompTIA Network+ / Security + / Cloud+, Cisco Certified Network Administrator, Okta Certified Professional/Administrator, AZ-104, SC-300, or MD-102) will be given preference.
Hands-on experience with Iru, Intune and/or other MDM solutions.
Strong knowledge of SSL/TLS certificate management.
A solid understanding of SOC 2 compliance.
Experience in ISO 27001 or NIST 800 is a plus.

Ability to travel 10% annually in the US for team meetings, offsites, trade shows, conferences, etc.
Travel may be required to other regional facilities as required.