IT Ops Engineer - Lisbon

Lisbon · Portugal · 8+ years experience · Posted Oct 1, 2026

At a glance

Discord is hiring an IT Ops Engineer to join its founding team in Lisbon, marking the first dedicated engineering hub and IT hire outside of the San Francisco headquarters.
This is a senior, highly independent founding role to stand up and run the full employee technology surface across EMEA, serving as the trusted face of IT in the region.

Stand up IT for the region, starting with Lisbon, by establishing the office's physical technology footprint, local and regional vendor and ISP relationships, and day-to-day operational processes.
Own the full surface end to end in the region including identity and access, device and endpoint management, office network and connectivity, AV and meeting rooms, and SaaS.
Script and integrate across the technology surface using vendor-native automation and APIs to connect systems.
Run onboarding and offboarding for the region so new employees are equipped on day one and deprovisioned on exit.
Serve as the EMEA coverage anchor to resolve issues across timezones and maintain async, well-documented handoffs with the San Francisco team.
Identify recurring workflow breakdowns, automate them away, and measure results in time and risk saved.
Participate in on-call rotations.

Hands-on experience across most of the employee technology surface, with depth in areas such as identity, device management, corporate networking, SaaS, productivity, collaboration, and meeting-room AV.
A track record of operating independently through ambiguity, ideally standing something up from scratch.
Working automation skills including producing working scripts and utilizing low-code or no-code workflows.
Excellent written communication and async discipline.
A business-problem mindset with a collaborative, low-ego, secure-by-design posture.
8+ years of experience managing IT systems in high growth tech companies.