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IT Ops Engineer, Networking

Discord

San Francisco Bay Area · San Francisco · USD 156,000-195,000 · 5+ years experience · Remote · Posted Oct 1, 2026

At a glance

Experience
5+ years experience
Workplace
Remote
Location
San Francisco Bay Area · San Francisco
Salary
USD 156,000-195,000 · Base salary

About the role

  • This is an IT Ops Engineer role that owns networking as a domain while working the full employee technology surface.
  • It is designed for someone who came up through IT operations, went deep on networking, and wants to keep broadening from there.

Responsibilities

  • Own the office and remote network as a reliable, monitored system: wireless, wired LAN and switching, DNS, DHCP, IP address management (IPAM), VPN, and Zero Trust access.
  • Run network monitoring, and manage configuration through automation and version control where the platform supports it.
  • Own the networking MSP relationship as a technical partner: hold them to outcomes, own the escalation path, and make sure what they build lands back documented and operable by our team.
  • Work the shared IT support queue alongside the team, helping Discordians with their day-to-day IT needs.
  • Look past the individual ticket to the workflow underneath: find the recurring breakdowns, automate them away, and measure the result in time and risk saved.
  • Participate in on-call rotations.

Requirements

  • Deep, hands-on corporate and enterprise networking: wireless, switching, DNS, DHCP, IPAM, VPN and Zero Trust access.
  • Generalist knowledge across identity, endpoint management, and SaaS management.
  • Real automation chops: comfortable scripting, building no-code and low-code workflows, and using AI to build automation faster.
  • A business-problem mindset, strong full-stack troubleshooting instincts, and a collaborative, low-ego, secure-by-design posture with clear written communication.
  • 5+ years of experience managing IT systems in high growth tech companies.

Preferred qualifications

  • Network certifications (CCNA, CCNP) or equivalent demonstrated depth.
  • Exposure to SOC 2 or SOX access-review processes.
  • Background in high-growth consumer tech and multi-region support.

Benefits

  • equity
  • benefits

Workplace

  • Hiring Manager needs this person to be in the office 3 days a week.

Skills

  • Wireless
  • Switching
  • DNS
  • DHCP
  • IPAM
  • VPN
  • Zero Trust Access
  • Okta
  • Jamf
  • Intune
  • Scripting
  • CCNA
Show all 15 skills
  • CCNP
  • SOC 2
  • SOX

Discord

IT Ops Engineer, Networking

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