Lead Audio Visual Field Technician
Los Angeles · USD 80,000-100,000 · Onsite · Posted Oct 19, 2026
At a glance
- Workplace
- Onsite
- Location
- Los Angeles
- Salary
- USD 80,000-100,000
About the role
- As a Lead AV Installation Technician, you will oversee the deployment and maintenance of AV and TelePresence technologies across client sites.
- You will lead installation teams, ensure optimal system performance, and act as a technical escalation point while maintaining high standards of service delivery.
Responsibilities
- Lead the installation and de-installation of AV/TelePresence products.
- Supervise and guide AV Technicians during installation projects.
- Configure endpoints and infrastructure.
- Conduct room audits to ensure optimal technology performance.
- Perform preventative maintenance and readiness checks.
- Identify and resolve equipment failures with effective solutions.
- Complete post-installation assessments and user acceptance testing.
- Install software upgrades and manage break/fix and RMA requests.
- Act as a technical escalation point for ongoing faults.
- Interface with clients on-site in alignment with service level agreements.
Requirements
- Proven experience leading AV Technician or Engineering teams.
- Hands-on experience terminating, configuring, and programming AV equipment (Extron, Cisco, Crestron, AMX).
- Ability to read and interpret technical plans and perform necessary configurations.
- Experience with AV/VC integrations.
- Agile mindset with a strong sense of urgency.
- High responsiveness, efficiency, and professionalism in customer interactions.
- Strong problem-solving mindset and technical curiosity.
- Ability to thrive in fast-paced, high-pressure environments.
- Commitment to continuous technical development.
- Willingness and eligibility to travel and work globally.
Preferred qualifications
- Control Systems: Crestron, AMX, Extron
- Audio Systems: BIAMP, QSC, Polycom
- Video Systems: Cisco, Polycom
Workplace
- This position requires up to 70% travel.
- Travel nationally to customer sites as required.
Skills
- Extron
- Cisco
- Crestron
- AMX
- BIAMP
- QSC
- Polycom
