At a glance
- Experience
- 3+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- London
About the role
- Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows.
- Legal Engineers work alongside Harvey’s Account Executives to support all aspects of the sales strategy and secure the “legal win” during the sales process.
Responsibilities
- Engage with lawyers at existing and prospective customers to understand and address their workflow challenges, and then explain and demonstrate the value of Harvey’s AI solutions to address them.
- Establish yourself as a credible expert in solving customers’ specific legal problems.
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams.
- Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Tailor the introduction of new solutions to specific customer needs.
- Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
- Conduct research and analysis on customers and competitors.
- Travel may be required from time to time, including visits to customer office locations and company offices.
Requirements
- Must be qualified to practice law in England & Wales
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos
- Strong understanding of legal processes and challenges faced by legal professionals
- Curiosity about AI’s potential to transform the legal industry
Preferred qualifications
- Sales or customer-facing experience, including law firm business development and/or secondment
- Experience directly managing law firm client matters and client relationships
