At a glance
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Bengaluru
About the role
- We are seeking an experienced Engineering Manager to join our Product Engineering team in Bengaluru to lead delivery across mature, revenue-generating software products.
- You will manage teams balancing critical sustenance engineering—maintaining platform stability, security, observability, stack upgrades, and incident response—with steady-state new feature development.
Responsibilities
- Own end-to-end delivery, agile execution, and sprint planning across products, balancing new feature development with sustenance, stack migrations, and technical debt reduction.
- Act as the primary cross-functional engineering contact for Customer Operations, Customer Success, TSE, SecOps, Platform, and Product teams to align priorities and communicate technical trade-offs.
- Drive technical health, platform uptime, performance, vulnerability patching, dependency updates, and SLA compliance across high-risk code reviews and architecture decisions.
- Oversee production support, triage workflows, incident management, on-call rotations, and root-cause analysis to systematically prevent recurring issues.
- Hire, manage, coach, and retain engineers across multiple product teams, fostering a strong engineering culture and productivity standard.
Requirements
- 10–12 years of software engineering experience, including 3+ years in an engineering management role managing production, revenue-generating software across concurrent product lines.
- Track record leading sustenance engineering, infrastructure/framework upgrades, dependency management, legacy system support, production incident management, and on-call operations.
- Strong full-stack technical background across languages such as PHP, Python, Java, Node.js, relational/non-relational databases, cloud infrastructure, and CI/CD pipelines.
- Demonstrated hands-on experience using AI/GenAI tools (e.g., coding assistants, automated code review, testing) to enhance engineering productivity and drive workflow improvements.
- Proven capability to partner with Product Management to sequence capabilities and navigate competing demands from cross-functional business stakeholders.
Benefits
- CHOICE Fund
Workplace
- Hybrid opportunity requiring work from the SurveyMonkey office in Bengaluru 1 day per week.
Skills
- PHP
- Python
- Java
- Node.js
- CI/CD
