Manager, Infrastructure (R6154)
San Mateo · USD 160,000-250,000 / year · 4+ years experience · Onsite · Posted Oct 17, 2026
At a glance
- Experience
- 4+ years experience
- Workplace
- Onsite
- Location
- San Mateo
- Salary
- USD 160,000-250,000 / year
About the role
- Shield AI is seeking a Manager, Infrastructure to lead, coach, and develop a distributed team of infrastructure engineers and systems administrators.
- The role owns the infrastructure strategy, roadmap, standards, operating model, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments.
Responsibilities
- Lead, coach, and develop a distributed team of infrastructure engineers and systems administrators, including specialists supporting PLM and engineering infrastructure.
- Own team capacity, resource planning, hiring priorities, workload balancing, succession planning, and development of technical leaders within the Infrastructure organization.
- Own the Infrastructure strategy, roadmap, standards, operating model, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments.
- Oversee architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, Windows and Linux server platforms, and core infrastructure services.
- Provide management oversight for the infrastructure supporting Teamcenter and other mission-critical engineering platforms, partnering with application owners and vendors on reliability, capacity, upgrades, and recovery.
- Drive infrastructure modernization, automation, configuration standardization, lifecycle management, observability, and reduction of operational toil and technical debt.
- Establish priorities, project plans, service objectives, capacity forecasts, lifecycle plans, and measurable outcomes aligned with aircraft, engineering, manufacturing, and company growth.
- Ensure infrastructure services meet requirements for availability, performance, security, compliance, recoverability, and operational supportability.
- Provide management oversight for site and data-center infrastructure, including rack capacity, power and cooling, equipment lifecycle, DCIM and documentation, colocation environments, and infrastructure readiness for new facilities, expansions, relocations, and acquisitions; partner closely with Facilities and Network Engineering while maintaining clear ownership boundaries.
- Lead major incidents, root-cause analysis, problem management, change governance, patching and vulnerability remediation, maintenance planning, and on-call readiness.
Requirements
- 8+ years of progressive experience in enterprise infrastructure or systems engineering, including 4+ years leading infrastructure engineers or systems administrators.
- Broad experience designing and operating enterprise compute, virtualization, storage, backup, disaster recovery, and Windows and Linux server environments.
- Strong understanding of high availability, capacity planning, performance management, patching, vulnerability remediation, monitoring, and infrastructure lifecycle management.
- Experience supporting data centers, colocation facilities, server rooms, labs, manufacturing environments, or other distributed infrastructure at enterprise scale.
- Experience leading infrastructure modernization, automation, migrations, platform upgrades, and recovery testing with limited business disruption.
- Demonstrated ability to manage production operations, incidents, changes, service health, technical debt, and geographically distributed services.
- Strong partnership skills across Facilities, Network, Cloud, Cybersecurity, Service Delivery, application teams, and business stakeholders.
- Strong people leadership skills, including hiring, coaching, performance management, delegation, and development of senior technical talent.
- Experience managing infrastructure vendors, support agreements, professional services, budgets, forecasts, and lifecycle investment planning.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
Preferred qualifications
- Experience supporting aerospace, defense, manufacturing, engineering, government contracting, or another regulated environment.
- Experience integrating infrastructure following acquisitions, site consolidations, relocations, or rapid organizational growth.
- Experience with VMware, Hyper-V, KVM, NetApp, Cohesity, Active Directory, Entra ID, infrastructure monitoring, and configuration-management tools.
- Experience supporting PLM platforms such as Siemens Teamcenter or similarly complex engineering applications and their infrastructure dependencies.
- Knowledge of CMMC, NIST 800-171, ITAR, backup immutability, disaster recovery, and controlled unclassified information environments.
- Experience with infrastructure as code, PowerShell, Python, Bash, Ansible, Terraform, or related automation practices.
- Relevant infrastructure, virtualization, cloud, security, or IT service management certifications.
Benefits
- Bonus
- Benefits
- Equity
- temporary benefits package (applicable after 60 days of employment)
Skills
- VMware
- Hyper-V
- KVM
- NetApp
- Cohesity
- Active Directory
- Entra ID
- Siemens Teamcenter
- PowerShell
- Python
- Bash
- Ansible
Show all 13 skills
- Terraform
