Marketing Operations Associate I
Pune, Maharashtra · Pune · 0-2 years experience · Posted Sep 29, 2026
At a glance
- Experience
- 0-2 years experience
- Location
- Pune, Maharashtra · Pune
About Zocdoc
- Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
- Job Applicant Privacy Notice
About the role
- The Marketing Operations Associate I manages and executes operational workflows across product and acquisition marketing, including Patient CRM, lead conversion, and offline campaigns.
- This role involves partnering cross-functionally to scope requirements, deliver projects, and document workflows to enhance healthcare information accessibility.
- The associate will utilize internet research, AI tools, and proprietary applications to ensure data integrity and process optimization.
Responsibilities
- Execute and improve operational workflows across product and acquisition marketing projects.
- Conduct thorough data verification through structured and unstructured research.
- Meet or exceed defined performance metrics for productivity and accuracy.
- Maintain clear logs and dashboards for project tracking.
- Communicate process-related challenges, glitches, or blockers to the team lead.
- Stay current on relevant guidelines, SOPs, and policies, applying updates promptly.
- Contribute to ad hoc and short-term projects aligned with quality expectations.
- Identify opportunities to implement AI-driven automation for workflow optimization.
Requirements
- Bachelor’s degree from a reputed institution with a minimum of 60% in 10th, 12th, and graduation.
- 0-2 years of work experience.
- Familiarity with MS Excel and MS Word.
- Familiarity with AI-driven tools such as ChatGPT or other LLMs.
- Strong web research techniques.
- Superior verbal and written communication skills in English.
- Keen analytical abilities and thorough attention to detail.
Benefits
- Competitive compensation package
- Attractive medical insurance
- Catered lunch
- Ping Pong
- Daycare/creche facility
- Corporate wellness programs with Headspace
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave (over 5 years)
- Annual sponsored health check-ups
Skills
- MS Excel
- MS Word
- ChatGPT
- LLMs
- Web Research
- Data Verification
