At a glance
- Experience
- 1+ years experience
- Location
- Redmond, WA
About the role
- Starlink Maritime Engineering is a small team making Starlink work for enterprise customers operating on tankers, cruise ships, offshore platforms, and research vessels.
- You turn maritime customer and commercial needs into product, drive those capabilities through the Starlink engineering organization, and own whether the result wins accounts and keeps them.
Responsibilities
- Own technical success for Starlink’s largest and most strategic maritime customers so the product meets the bar that wins and retains enterprise business
- Define and implement technical product requirements and capabilities to address maritime customer needs
- Be the technical authority in pre-sales and customer engagements
- Remove friction from enterprise adoption: processes and tools for installation, setup, and troubleshooting so maritime customers can integrate Starlink into their networks at scale
- Find the next high-leverage product bet for maritime — features, capabilities, and offers that grow the business — and lead the internal push to prioritize it
- Use fleet performance data and operations knowledge to show where Starlink Maritime is winning or failing, then turn that into product and network changes that improve reliability and drive customer success
Requirements
- Bachelor's degree in STEM discipline
- 1 year of experience in network/communications integration
- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
- Must be willing to travel to other SpaceX offices, vendors, partners, and customers as necessary
- Must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee, Asylee, or be eligible to obtain the required authorizations from the U.S. Department of State
Preferred qualifications
- Background in network engineering and deploying network technologies
- Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
- Knowledge of routing technologies (such as MPLS, SD-WAN, SATCOM, etc) and WAN architectures
- Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc.
- Excellent data visualization skills, including experience in geospatial data representations
- First-principles problem solving: decompose customer, product, and network issues to constraints and evidence instead of copying existing maritime or enterprise solutions
- Practical experience with marine electronics and networking equipment
- Experience in software engineering or experience directly working with software engineering teams
Benefits
- Long-term incentives in the form of company stock or long-term cash awards
- Discretionary bonuses
- Employee Stock Purchase Plan
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Short and long-term disability insurance
- Life insurance
- Paid parental leave
- Paid vacation
- Paid holidays
Workplace
- Must be willing to travel to other SpaceX offices, vendors, partners, and customers as necessary
- Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday
Skills
- IPv4
- IPv6
- DHCP
- NAT
- NTP
- IPsec VPN
- MPLS
- SD-WAN
- SATCOM
- BGP
