Paralegal - Service of Process/Legal Intake

Remote · FL - Jacksonville · 4+ years experience · Full-time · Remote · Posted Oct 14, 2026

At a glance

We are seeking an experienced, proactive, and detail-oriented Paralegal to join our Legal Department in supporting SoFi’s Service of Process unit.
Reporting to the Senior Paralegal, Service of Process Manager, this role oversees daily intake management and handles subpoena compliance as well as threatened or filed matters.

Support SoFi’s Litigation and Arbitration group as an experienced and highly organized paralegal.
Oversee daily intake, tracking, and administration of all services of process, including threatened or filed legal matters.
Handle subpoena compliance and legal correspondence, ensuring timely responses to complaints and subpoenas.
Maintain accurate service of process data and task management records within SoFi’s systems.
Manage legal invoices, tracking, and maintaining vendor relationships.
Oversee daily process management and streamline legal support workflows for the paralegal team.
Support in-house counsel with responding to complex legal requests.
Partner effectively with attorneys, outside counsel, and cross-functional teams.

Bachelor’s degree or equivalent professional experience
4+ years of experience as a paralegal, in either a law firm or in-house legal department
Strong experience with litigation tracking and case management platforms
Strong knowledge of the subpoena and litigation and arbitration processes
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Ability to exercise sound judgment, maintain confidentiality, and operate in a fast-paced environment with minimal supervision

Paralegal certification
At least 2 years experience as a paralegal in a law firm
Experience in fintech, financial services, or a regulated environment
Experience working for a financial services company and/or in-house legal department
Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms
Experience e-filing via PACER and state court online filing systems
Experience with Atlassian/Jira or other workflow management software

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.