Part Time Health Club Treatment Technician - White City House, West London

White City House - 2, Television Centre, 101 Wood Ln, London W12 7FR · White City House · GBP 14-14 · 2+ years experience · Posted Oct 19, 2026

At a glance

Experience: 2+ years experience
Location: White City House - 2, Television Centre, 101 Wood Ln, London W12 7FR · White City House
Salary: GBP 14-14 · OTE

As a Health Club Treatment Technician, you will serve as the face of the recovery and wellbeing area at White City House.
You will provide a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.

Welcome every member by name and guest with open arms and in a hospitable manner.
Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.
Provide safe and correct guidance on the use of recovery and wellbeing equipment, including Hyperbaric chamber, Cryotherapy, Photobiomodulation bed (PBM), and Compression boots.
Encourage a positive, inclusive, and respectful workout atmosphere.
In real time, ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.
Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.
Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.
Uphold discretion and professionalism, especially when serving VIPs and PWKs.
Assist with booking appointments, classes, or providing information about fitness services and facilities.

Minimum of 2+ years’ experience in similar capacity
L3 Beauty/ Massage Therapist or Personal Trainer Qualification required
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously