People Programs Specialist

Mercor HQ, 181 Fremont Street · Full-time · Onsite · Posted Oct 7, 2026

At a glance

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

Mercor is hiring a People Programs Specialist to run core employee programs day to day, including universal onboarding, manager development, and employee experience.
The role serves as the first face for new hires, keeping cohorts on schedule and turning participant feedback and program data into clear recommendations for People leadership.

Run company-wide onboarding cohorts end to end, from pre-start logistics and communication through day one, orientation, and 30, 60, and 90 day check-ins.
Host and facilitate onboarding sessions that give every new hire a strong, consistent foundation before their function-specific training starts.
Send managers a weekly start list with enough lead time to prepare, and coordinate IT, Workplace, and Talent so every person is set up on day one.
Partner with Strategic Operations on the handoff into function-specific onboarding and ongoing upskilling.
Track completion, new hire survey results, and manager-reported ramp, and report trends and recommended improvements to the Head of People.
Operate Mercor's manager development program, including cohort scheduling, participant communication, facilitator coordination, and session logistics.
Collect attendance, feedback, and outcome data, and prepare program reviews for People leadership.
Run perks, recognition, and community programs, from day-to-day administration and employee questions to vendor management and spend tracking against budget.
Keep program policies clear and current, and communicate them effectively.
Maintain the People resource hub, write and maintain runbooks and employee-facing guides, and use ticketing and knowledge base tools to reduce repeat questions.

3 to 5+ years of hands-on program management in People programs, onboarding, learning and development, employee experience, or People operations, ideally at a high-growth technology company.
Experience running a company-wide onboarding program or a comparable recurring program across many teams, demonstrating how it was measured and improved.
Experience coordinating vendors, budgets, and external facilitators.
Exceptional organization and attention to detail across several programs running at once.
Ability to independently own high-volume, time-sensitive processes and resolve problems without escalation.
Comfort with data, including survey results, completion analytics, and spreadsheets, turned into clear findings.
Confident facilitator, comfortable in front of a room of new hires or a group of managers.
Clear, warm writing for employees, managers, and outside partners.
High urgency and ownership of execution in a fast-moving environment.
High discretion with confidential employee information.

Experience running onboarding or employee programs at a company scaling quickly past several hundred people
Experience with Rippling, Notion, and a ticketing or service desk tool
Event or offsite planning at scale
Working knowledge of leave, benefits, or employment compliance