Pre-Sales Solutions Engineer (EST or PST)

Remote · 5+ years experience · Full-time · Remote · Posted Apr 14, 2026

At a glance

The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers, as well as with Product and Engineering teams to deliver solutions that meet customer needs. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As an Applied Engineer, you'll be primarily focused on the pre-sales aspects of this journey while having opportunities to contribute to the full customer lifecycle.
This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions

Deepgram is seeking a Pre-Sales Solutions Engineer to join the Applied Engineering team to drive technical pre-sales engagements with prospects, customers, and partners.
The role serves as the technical authority bridging the gap between AI speech technology and customer business needs.
Responsibilities include collaborating with sales to craft technical solutions, provide technical validation, build proof-of-concepts, and demonstrate the platform's value.

Lead technical discovery and solution design for enterprise prospects and customers
Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases
Provide expert guidance on API integration, performance optimization, and deployment strategies
Partner with Account Executives to navigate technical objections and accelerate the sales cycle
Contribute to technical content creation including implementation guides, reference architectures, and best practices
Mentor junior team members and share technical knowledge across the organization
Represent the voice of the customer to product and engineering teams

5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles
Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages
Proven track record of successfully navigating complex technical sales cycles
Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences
Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders

Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
Experience building customer-facing demos and sample code
Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s)
Experience with API-first products and developer tools
Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling

Role includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions