Principal Technical Program Management

Seattle · United States · USD 181,125-289,800 · 10+ years experience · Posted Oct 16, 2026

At a glance

As a Principal Technical Program Manager on the Real-Time Operations team, you will own highly complex and ambiguous technical programs that span multiple teams and pillars.
You will own the outcome the program exists to deliver and serve as a trusted partner to product, engineering and senior leadership.
You will partner with engineering and product management to drive programs from inception through design, development, deployment and post-production.

Own highly complex technical programs across teams and pillars, from strategy and early definition through launch and post-production.
Translate ambiguous business and technical problems into clear requirements, plans, milestones, dependencies and measurable outcomes.
Own program plans, schedules, resourcing and change management while holding teams accountable for committed deliverables.
Foresee, manage and mitigate risks across teams and pillars.
Track cross-team dependencies, identify opportunities to parallelize work, delegate risk ownership and create clear escalation paths.
Define program success metrics, measure progress against them and communicate results to leadership.
Own end-to-end technical requirements and bring engineering teams together on system design and architecture.
Help teams evaluate decisions involving data stores, caching, technical stacks, system boundaries and where business logic should live.
Lead technical discussions focused on scalability, reliability, availability and long-term maintainability.
Drive technical trade-off discussions with leaders using sound technical judgment and sufficient technical depth.

Bachelor's degree in Computer Science, Engineering, Science or a related field.
10+ years of experience managing complex software or hardware/software delivery.
2 to 3 years of experience as a technical individual contributor, engineer or equivalent hands-on technical role, or comparable technical depth developed through your career.
A record of leading large, cross-team or cross-pillar technical programs with significant ambiguity and executive visibility.
Deep technical judgment and the ability to evaluate end-to-end designs, identify risks in technical decisions and engage credibly with senior engineers.
Strong command of program management practices, including multiple delivery methodologies such as Scrum and Kanban, and the judgment to determine which approach fits the problem.
Proven ability to manage risks, dependencies, milestones and status reporting across complex programs.
Experience advising product and engineering leaders and presenting program strategy to senior leadership.
Proven ability to work through ambiguity, define the problem and establish direction before complete requirements exist.
Strong influencing and interpersonal skills, including mentoring, coaching and building consensus among stakeholders who may disagree.

Preference for experience with enterprise SaaS or other mission-critical software.