Product Manager
US: Select locations · Canada · Mexico · US · 5+ years experience · Full-time · Remote · Posted Sep 23, 2026
At a glance
- Experience
- 5+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- US: Select locations · Canada · Mexico · US
About the role
- DocSend is expanding from a virtual data room solution into a deal execution platform and is seeking a Product Manager to help shape this growth.
- The role involves owning a broad set of customer experiences ranging from foundational workflows to strategic initiatives like AI-powered document analysis.
- This is an end-to-end product ownership role guiding the team from discovery through launch and iteration.
Responsibilities
- Own customer-facing DocSend product areas end-to-end, from identifying customer problems and defining strategy through prioritization, execution, launch, measurement, and iteration.
- Drive foundational improvements across experiences, balancing near-term customer needs with the long-term quality and health of the product.
- Identify and develop strategic opportunities across Dropbox and DocSend, including multi-product experiences.
- Develop a deep understanding of DocSend customers through research, product data, feedback, and direct customer context, translating insights into clear product decisions and priorities.
- Partner closely with Engineering and Design to define problems, evaluate options and tradeoffs, maintain a high quality bar, and guide cross-functional execution.
- Define success measures, use quantitative and qualitative evidence to evaluate outcomes, and adapt the roadmap as customer needs, business priorities, technology, and market conditions evolve.
- Use AI and automation thoughtfully to improve workflows.
Requirements
- 5+ years of product management or closely related experience, with experience owning customer-facing product experiences end-to-end.
- Demonstrated ability to identify important customer problems, make prioritization and product tradeoffs, and translate strategy into clear product direction.
- Strong customer empathy and ability to combine qualitative customer understanding with quantitative evidence when making product decisions.
- Experience partnering closely with Engineering and Design to navigate ambiguity, technical constraints, dependencies, risks, and product-quality decisions.
- Strong analytical skills and ability to define success measures, interpret product and business data, and use evidence to guide iteration.
- Excellent written and verbal communication skills, with demonstrated ability to create alignment across cross-functional partners and clearly communicate decisions and tradeoffs.
- Adaptability and curiosity, including an ability to learn new domains and technologies and thoughtfully incorporate AI-enabled workflows while maintaining strong product judgment and accountability.
Preferred qualifications
- Experience building and evolving B2B or SaaS products.
- Experience with products supporting business-critical document or content workflows.
- Experience developing multi-product experiences or workflows spanning multiple product surfaces.
- Experience developing AI-enabled customer experiences or using AI tools as part of the product development workflow.
