Product Operations Manager
New York · 2+ years experience · Full-time · Hybrid · Posted Oct 15, 2026
At a glance
- Experience
- 2+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- New York
About Datadog
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
About the role
- The product operations team enables product excellence at scale at Datadog across over thirty standalone products.
- As a Product Operations Manager, you will help the product organization do its best work by building and scaling processes, frameworks, and cross-functional workflows.
Responsibilities
- Own and improve the full Product Development Life Cycle.
- Own and drive operational excellence for product launches, coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support.
- Build AI-powered workflows and agents that automate and accelerate operational work.
- Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team.
- Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed.
- Analyze and quantify product signals by querying product, CRM, and customer data systems to surface high-signal insights.
Requirements
- 4+ years of experience in product operations, program management, or a related relevant experience
- Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes
- Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings
- Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar), with a willingness to build and improve tooling as needs evolve
- Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate
- Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage
Preferred qualifications
- 2+ years of software engineering, technical product management, or other relevant technical experience
- Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams
- Proficiency in programming languages or SQL for data analysis, automation, or scripting
- Experience building or deploying AI agents or automated workflows using frameworks
- Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into day-to-day workflows
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds
- Access to Inclusion Talks, our internal panel discussions
- Free, global Spring Health benefits for employees and dependents age 6+
- Competitive global benefits
Workplace
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
- #LI-Hybrid
Skills
- Jira
- Confluence
- GitHub
- SQL
- Claude
- ChatGPT
- Cursor
