Professional Services Consultant- EMEA

Bangalore, IND · India · 6+ years experience · Posted Oct 2, 2026

At a glance

We are looking for a Professional Services Consultant to join our Professional Services team in a hybrid role based in Bangalore, reporting to the Senior Manager, Professional Services.
In this role, you will serve as a trusted technical authority for our enterprise customers—architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform.
Work Shift: EMEA time.

Own the full technical engagement lifecycle for enterprise customers — from discovery and solution design through deployment, adoption, and continuous optimization
Architect and integrate ZIA, ZPA, ZDX, and the broader Zero Trust Exchange across complex, multi-cloud and hybrid enterprise environments including AI-driven workload scenarios
Lead Zero Trust maturity assessments, technical discovery workshops, and migration planning sessions with customer and partner stakeholders at all levels
Guide customers on securing modern identity frameworks, SaaS ecosystems, and AI-powered workflows — translating evolving threat landscapes into actionable, platform-led security outcomes
Partner with sales, channel partners, and cross-functional teams to deliver high-impact consultancy and deployment services that accelerate customer time-to-value

6+ years of experience in customer-facing technical roles — Professional Services, Security or Network Consulting, Technical Account Management, Escalation Engineering, or SOC operations
Hands-on experience deploying and operating Zscaler solutions — ZIA, ZPA, and ZDX — across large-scale, complex enterprise environments
Strong command of modern identity and access frameworks — SAML, SSO/IdP integrations, MFA, conditional access, and Zero Trust Network Access (ZTNA) principles
Solid foundation across networking and security fundamentals — TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies, and next-generation firewalls
Working knowledge of AI/ML security concepts — including shadow AI risk, data loss prevention in AI-powered environments, and securing LLM and API-driven workloads

Hands-on experience securing cloud-native architectures on Azure, AWS, or GCP — including AI/ML pipelines — with practical exposure to SASE, SSE, and converged security frameworks
Understanding of AI governance, data security posture management (DSPM), and the security implications of enterprise GenAI adoption
Industry certifications: ZDTA / ZDTE, CISSP, CCSP, or equivalent cloud and security credentials

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