Returns Processor

Morganton · Morganton, NC- DC · 1-3 years experience · Posted Oct 1, 2026

At a glance

The Inventory Returns Processor is responsible for maintaining inventory control within the warehouse and SAP systems.
This role is responsible for problem solving inventory issue and accurately processing inbound return goods within the warehouse, ensuring inventory levels remain accurate.
This position will have contact with multiple customers, evaluate product, prepare, and maintain the documentation process while determining the best outcome for each returned item.

Maintain and update inventory records in SAP.
Audit warehouse inventory and root cause variances
Implement visual workspace standards to clearly define inventory vs. non-inventory items.
Coordinate with cycle count team to conduct scheduled cycle counts on a defined basis.
Support physical inventory audits within company standards.
Store items in an orderly and accessible manner in warehouse.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Receive and count stock items, and record data manually and/or computer program.
Verify inventory by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
Prepare products, supplies, equipment, or other items for use by adjusting, repairing, or assembling them as necessary.

High school diploma or relevant qualification
1-3 years’ experience in an inventory control related role
Proven understanding of warehouse operations and inventory control processes
Strong analytical, root cause, and problem-solving skills utilizing Microsoft Excel, Access, SAP, or other related software tools.
Demonstrates flexibility and adaptability in a dynamic fast-paced, changing, and demanding work environment.
Strong organizational, eye for detail, interpersonal, and influencing skills.
Positive attitude with ability to work in a team as well as independently.
An understanding of OSHA safety rules for warehouse work