Risk Operations Manager
Bangalore · India Locations · 5+ years experience · Onsite · Posted Oct 5, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Onsite
- Location
- Bangalore · India Locations
About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the role
- Stripe is seeking a Risk Operations Manager to lead a team of Partner Risk Operations Associates managing higher-tier support and complex risk escalations.
- The role involves collaborating closely with Go-To-Market teams, driving initiatives that enhance risk management capabilities, and establishing operational controls to mitigate user and partner risk.
Responsibilities
- Recruit, manage, coach, and develop a team of in-office Risk Operations Associates
- Guide your team to handle risk-related user escalations and support internal teams with complex inquiries, guiding cross-functional teams on how to navigate network compliance rules
- Drive strong operational delivery and process improvement helping to maintain risk detection strategies and business rules that balance risk and customer experience
- Build a great culture and ensure team members are happy, effective, and growing in their career
- Set clear goals and direction, and provide regular feedback on team members’ performance
- Be data-driven in your analysis of performance, and in your decision making
- Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Requirements
- At least 5+ years of direct people management experience, either in a risk or operations function
- Ability to partner effectively with internal globally distributed stakeholders
- Operational background including new process launches / improvements and service delivery
- Problem-solving skills and comfort operating without clear guidelines
- Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
- Excellent written and verbal communication skills in both English and Spanish
Preferred qualifications
- Experience in payments, e-commerce, or fintech
- Experience in building and scaling new teams from zero
- Experience operating in a high growth technology company
