Room Attendant - Shoreditch House, East London
Shoreditch House - Ebor St, London E1 6AW · Shoreditch House · Posted Oct 17, 2026
At a glance
- Location
- Shoreditch House - Ebor St, London E1 6AW · Shoreditch House
About the role
- At Soho House, as a Room Attendant, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites.
- With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience.
- This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.
Responsibilities
- Clean and service guest rooms, suites, and common areas according to club standards
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation
- Check rooms for maintenance issues and report any faults or damages promptly
- Ensure guest belongings are respected and handled with care and confidentiality
- Maintain cleaning carts, equipment, and storage areas in a tidy and well-stocked condition
- Support laundry services, including sorting, folding, and transporting items when required
- Follow all safety and sanitation procedures, including use of chemicals and PPE
- Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
- Assist with turndown service or special requests when required
- Ensure hallways, stairwells, and service areas remain clean and clutter-free
Requirements
- Strong attention to detail and high personal standards of cleanliness
- Ability to work efficiently and manage time independently
- Professional appearance and a respectful, positive attitude
- Basic spoken English and ability to follow verbal and written instructions
Preferred qualifications
- Previous experience in housekeeping or room attendant role preferred
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice