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Runner - Kettner's Townhouse, Central London

Soho House & Co

Kettner's Studios - 29 Romilly St, London W1D 5HP · Kettner's Townhouse · 2-3 years experience · Posted Oct 12, 2026

At a glance

Experience
2-3 years experience
Location
Kettner's Studios - 29 Romilly St, London W1D 5HP · Kettner's Townhouse

About the role

  • At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams.
  • As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.

Responsibilities

  • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
  • Maintain a spotless, pristine work environment
  • Provides service to and is accountable for an assigned section.
  • Develop relationships with members to provide personalized service.
  • Polishing cutlery ensuring they are ready for service.
  • Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)
  • Perform opening and closing procedures including but not limited to the set up and break down of stations.
  • Ensure all service equipment is handled carefully and stored correctly.
  • Maintain a spotless and pristine working environment.
  • Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

Requirements

  • 2–3 years in a similar high-end dining environment
  • Excellent food and beverage knowledge, including wine service
  • Strong interpersonal and teamwork skills with a hands-on approach
  • Confident, polished, and professional demeanour
  • Exceptional communication and organisational skills
  • Familiarity with POS systems and reservation software

Benefits

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Staff Room Rates
  • Health Cash Plan (option to up to 2 additional dependents)
  • Dental Plan (option to add up to 2 additional dependents)
  • Birthday Day Off after 1 years' continuous service
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Skills

  • POS Systems
  • Reservation Software
  • Wine Service

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Soho House & Co

Runner - Kettner's Townhouse, Central London

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