Berenjak Runner - Soho House Chicago

Soho House Chicago, 113-125 N Green St, Chicago, IL 60607 · Soho House Chicago · 2+ years experience · Posted Oct 1, 2026

At a glance

Experience: 2+ years experience
Location: Soho House Chicago, 113-125 N Green St, Chicago, IL 60607 · Soho House Chicago

At Soho House, a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers.
A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House.
As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience.

Follow Steps of Service set by Soho House & Co that includes refilling water glasses and coffee cups, clearing finished dishes, crumbing the table, replenishing all table supplies, and expediting food orders.
Accommodate special requests from guests or provide alternative solutions that better suit business needs, or advise management to further assess and provide options.
Thrive in high-volume and elevated service environments by thinking quickly on your feet, managing and anticipating guest and member needs, and ensuring servers, Executive Chef, and General Manager are supported.
Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members and guests.
Adhere to health and safety policies (allergy procedures) as well as all Company processes, procedures, standards, and local, state, and federal law as applicable.
Work as one team with one goal to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar outside of your section.
Clean and stock server alley and expo area.
Maintain knowledge of the menu, with the ability to make suggestions when asked by members and/or guests.

Minimum of 2+ years’ experience in similar capacity
Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously
Tips certified and POS knowledge

Health Care + 401K: Medical, Dental & Vision as well as Retirement fund with a 2% match for full time employees
Paid Time Off: Sick days and vacation days for full-time employees
Career Development: Progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses available for all employees
Cookhouse & House Tonic: Celebrating passion for food and drink with monthly calendars, trips, trainings, and events available to all
Team Events: Fitness sessions, cinema screenings, art classes, and a series of fun events each month
Team Meal: Substantial meal provided free of charge whilst on duty in houses and restaurants