Sales Enablement Program Manager
Toronto · US - CA - San Francisco City - Remote · 4+ years experience · Remote · Posted Oct 15, 2026
At a glance
- Experience
- 4+ years experience
- Workplace
- Remote
- Location
- Toronto · US - CA - San Francisco City - Remote
About the role
- We’re looking for a proactive and highly organized Sales Enablement Program Manager to help drive clarity, consistency, and continuous learning across Block’s global sales and Account Management teams.
- You’ll play a critical role in operationalizing our everboarding strategy—ongoing education beyond onboarding.
- This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.
Responsibilities
- Support ongoing learning initiatives by helping to plan, build, facilitate, and maintain scalable sales enablement content beyond onboarding.
- Curate and maintain centralized knowledge resources, partnering with subject matter experts (SMEs) across Product, Marketing, and Sales to ensure accuracy and consistency.
- Help operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.
- Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
- Manage internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts to reduce noise and increase clarity.
- Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.
- Support regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
- Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.
Requirements
- 4+ years of experience in Sales Enablement, Sales, or Account Management.
- Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
- Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.
- Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.
Preferred qualifications
- Background in instructional design, content strategy, or sales operations.
- Exposure to coaching methodologies such as GROW to support learner development and behavior change.
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning