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Sales Enablement Program Manager

Block

Toronto · US - CA - San Francisco City - Remote · 4+ years experience · Remote · Posted Oct 15, 2026

At a glance

Experience
4+ years experience
Workplace
Remote
Location
Toronto · US - CA - San Francisco City - Remote

About the role

  • We’re looking for a proactive and highly organized Sales Enablement Program Manager to help drive clarity, consistency, and continuous learning across Block’s global sales and Account Management teams.
  • You’ll play a critical role in operationalizing our everboarding strategy—ongoing education beyond onboarding.
  • This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.

Responsibilities

  • Support ongoing learning initiatives by helping to plan, build, facilitate, and maintain scalable sales enablement content beyond onboarding.
  • Curate and maintain centralized knowledge resources, partnering with subject matter experts (SMEs) across Product, Marketing, and Sales to ensure accuracy and consistency.
  • Help operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.
  • Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
  • Manage internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts to reduce noise and increase clarity.
  • Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.
  • Support regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
  • Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.

Requirements

  • 4+ years of experience in Sales Enablement, Sales, or Account Management.
  • Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
  • Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.
  • Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Preferred qualifications

  • Background in instructional design, content strategy, or sales operations.
  • Exposure to coaching methodologies such as GROW to support learner development and behavior change.

Benefits

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning

Block

Sales Enablement Program Manager

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