At a glance
- Workplace
- Hybrid
- Location
- Madrid
About the role
- We are looking for an Analyst to join our Revenue Excellence team in Madrid.
- In this role, you will help ensure the quality, reliability, and effectiveness of Salesforce-based solutions delivered to our clients.
- You will work closely with consultants, developers, and business stakeholders to validate system functionality, identify defects, and support successful project implementations.
Responsibilities
- Partner with consultants, developers, and client stakeholders to understand business requirements and expected system behavior.
- Design, document, and execute test plans, test cases, and testing scenarios for Salesforce and related business applications.
- Perform functional, regression, integration, and user acceptance testing (UAT) to ensure solution quality.
- Identify, document, and track defects through resolution while collaborating with project teams to troubleshoot issues.
- Validate business processes and system configurations against client requirements.
- Support release readiness activities and help ensure successful deployment of new functionality.
- Review system changes and enhancements to evaluate potential impacts on downstream processes.
- Create clear documentation of testing results, quality findings, and recommendations.
- Assist with building proof-of-concepts and validating solution designs prior to deployment.
- Contribute to continuous improvement efforts related to testing standards, QA processes, and delivery methodologies.
Requirements
- Strong attention to detail and a passion for improving quality and user experience.
- Basic understanding of data validation, workflows, and business processes.
- Strong analytical, communication, and problem-solving skills.
- Fluency in English is a must, any other spoken language is a plus
Preferred qualifications
- Degree in Computer Sciences/Management Information Systems, Business, or similar is strongly preferred
- Experience with software testing, quality assurance, business analysis, or process validation is preferred.
- Familiarity with creating test cases, executing test plans, and documenting defects.
- Understanding of CRM systems, Salesforce, or other cloud-based business applications is a plus.
- Experience with defect tracking or project management tools such as Jira, Azure DevOps, or similar platforms is a plus.
- Knowledge of Salesforce, Apex, DocuSign, or other enterprise technologies is advantageous but not required.
Skills
- Salesforce
- Jira
- Azure DevOps
- Apex
- DocuSign
