Senior Data Analyst – Labour & Productivity (Contractor)

London, England · UK Support · 5+ years experience · Posted Oct 9, 2026

At a glance

We are starting a labour optimisation programme with our Operations team, alongside FP&A and Data Science, to improve wage percentage to sales while improving service standards.
The analytical foundation underneath an advanced scheduling platform—how we measure productivity, labour standards, and demand forecasts—is what this role owns.
Sitting in the Data team and working in close partnership with FP&A, your job is to give Finance Business Partners and General Managers actionable data they can hold in their forecast.

Labour productivity analysis, identifying site-by-site opportunities for efficiency gains and sizing each one
Work with Operations and Finance to trial changes to scheduling and measure their impact
Build improved labour reporting, so Business Partners and GMs can see productivity, schedule changes and shift adherence on a daily and weekly cadence
Support Finance translate demand forecasts into labour requirements, helping to build the models that turn covers, check-ins, treatments and occupancy into hours by role
Partner with our Data Science and Operations teams to understand forecast accuracy and recommend improvements
Connect labour deployment to member experience, so that productivity gains are demonstrably not coming out of the House

Proven experience in labour optimisation, personally delivering measurable improvement in wage percentage or sales per labour hour in a multi-site operation
A track record of partnering finance and operational stakeholders to land change, not just report on it
5+ years in an analytics role, with genuine multi-site operational exposure — hospitality, retail, leisure or QSR
Advanced SQL, and comfort in a modelled data warehouse (Snowflake and dbt an advantage)
Strong financial modelling in Excel, and fluency in P&L mechanics — wage percentage, flow-through, contribution
BI development experience (Omni, Looker, Tableau or Power BI), building tools operators actually use
Experience with rota, time and attendance and payroll data, and a realistic view of its challenges
Able to evaluate a demand forecast critically — accuracy, bias, seasonality — without needing to build one

Experience with a workforce management or scheduling platform — Unifocus, HotSchedules, Dayforce, Fourth, S4 Labour, UKG, Quinyx or similar
An understanding of how labour regulation constrains labour models internationally, particularly the US — predictive scheduling and fair workweek rules, overtime and break requirements
Labour standards or time-and-motion experience
Python for analysis, or use of AI tooling such as Claude Code to accelerate it
Experience linking labour deployment to customer experience outcomes

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