Senior Enablement Program Associate - Technical Solutions Enablement

New York · USD 73,000-97,000 / year · 2+ years experience · Full-time · Hybrid · Posted Oct 19, 2026

At a glance

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

The Technical Solutions (TS) Enablement team empowers Datadog’s global post-sales organization with the skills, tools, and resources needed to deliver world-class customer outcomes.
As a Senior TS Enablement Program Associate, you will take ownership of how engagement is tracked, adoption is measured, and change is communicated across the global TS organization.
You will work side-by-side with Program Managers on live initiatives, building skills and judgment to eventually own full programs of your own.

Take ownership of key workstreams inside global enablement programs—audience engagement tracking, adoption measurement, stakeholder communications—with mentorship from a Program Manager.
Build relationships with stakeholders across StratOps, Product, and TS teams to understand their needs and help coordinate deliverables and scope.
Use program and performance data to spot trends, flag gaps, and help make the case for what's working and what isn't.
Help build and deliver updates and presentations that translate program data into a clear, compelling story for stakeholders.
Build and maintain program plans and timelines, keeping priorities and trade-offs visible to your team and cross-functional partners.
Take part in interviews, pulse checks, and needs assessments with TS teams to build a grounded understanding of regional and functional needs.

Bachelor’s degree and 2+ years of experience in project or program management, enablement operations, or a related field.
Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
Strong written and verbal communication skills; able to craft clear, concise, and professional communications.
Experience with data visualization or analytics tools (e.g., Tableau, MetaBase, Google Suite) for maintaining and interpreting program data.
Familiar with collaboration and workflow tools (e.g., Jira, Confluence, Slack).
A proactive self-starter with an owner mentality and a passion for process improvement and operational excellence.

Experience in a high-growth or technology environment.
Familiarity with instructional design or change management practices.
Interest in using AI workflows to simplify reporting, content creation, and communications.
Enthusiasm for scaling enablement programs that support global, customer-facing teams.

Hybrid workplace model supporting office culture, relationships, collaboration, and work-life harmony.