At a glance
- Experience
- 5+ years experience
- Workplace
- Onsite
- Location
- Bangalore
About the role
- As a Senior Technical Engineering Manager of Autonomy Applications at Shield AI, you will lead a team of applications engineers enabling edge-AI and autonomy for platforms across sea, air, and space.
- You will prioritize and resolve complex issues, mentor your team, and collaborate with internal teams to drive product improvements and enhance customer engagement.
Responsibilities
- Become an expert in the Hivemind Autonomy Software Development Kit (SDK).
- Maintain a deep understanding of the SDK’s features, updates, and use cases to guide the team and assist customers.
- Serve as a technical and functional team lead for a team of autonomy applications engineers.
- Guide, mentor, and develop a team of applications engineers to provide expert support and troubleshooting for customers.
- Manage, prioritize and delegate customer issues.
- Contribute via code/design/solutions/architecture to internal and customer projects.
- Support BD in pre-sales and post-sales activities as a technical resource.
- Ensure timely and effective technical assistance, troubleshooting, and onboarding support for customers implementing the SDK.
- Oversee and contribute to the creation and continuous improvement of technical resources, such as user guides, FAQs, and knowledge bases.
- Develop and refine support processes to improve team efficiency, customer satisfaction, and response times.
Requirements
- Bachelor’s degree in Aerospace Engineering, Computer Science, or a related field
- 10+ years of experience of industry experience
- 5+ years of experience in a customer facing engineering role
- 5+ years of experience as an engineering manager
- Strong technical background in software engineering
- Strong proficiency in writing modern C++ code
- Intermediate proficiency in writing Python code
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to travel to USA for up to 3 months at a time for training
Preferred qualifications
- Experience developing software for mobile robot / autonomy applications
- Experience in the defense aviation or robotics industry
- Experience building and running a 5–7-person enterprise software applications/solutions engineering team
Benefits
- International premium
- Hardship differential
- Cost of living differential
- Living quarters allowance
- Foreign service transfer allowance
- Equity
- International benefits
- Visa assistance
- Relocation assistance
Workplace
- Ability to travel to USA for up to 3 months at a time for training.
Skills
- C++
- Python
- Software Engineering
- Robotics
- Edge-AI
- Autonomy Applications
