Senior Forward Deployed Engineer (10570) Toronto, Canada

Toronto · CAD 120,000-130,000 / year · 5+ years experience · Full-time · Hybrid · Posted Oct 8, 2026

At a glance

Forward Deployed Engineers at Extreme are software engineers who work directly with strategic customers to jointly design, build, validate, and deploy solutions to complex business and technical problems using Extreme's products and platforms.
As a Senior Forward Deployed Engineer, you will work directly with customer technical teams to design, build, deploy, and stabilize production solutions across application development, agentic AI, integrations, data, APIs, automation, networking, and cloud infrastructure.
You will take ownership of significant engineering workstreams, write production-quality software, troubleshoot complex systems, and help identify reusable engineering patterns and platform gaps based on your fieldwork.

Work directly with customer technical teams to understand their workflows, systems, data, technical constraints, and desired outcomes.
Collaborate with customers and other FDEs to design and deliver production solutions using Extreme's products and platforms.
Own significant technical components or workstreams from design and implementation through deployment and production readiness.
Write production-quality software, including applications, agents, APIs, integrations, data connectors, tools, skills, workflows, and automation as required by the solution.
Integrate Extreme's products and platforms with customer systems, data sources, APIs, identity systems, infrastructure, and operational workflows.
Build and maintain automated tests, AI evaluations where appropriate, deployment automation, CI/CD, and infrastructure-as-code.
Implement logging, monitoring, tracing, and other observability required to operate solutions reliably in production.
Diagnose and resolve complex issues across software, data, integrations, networking, infrastructure, and AI components.
Participate in architecture, design, and code reviews and contribute to sound technical decisions across the engagement.
Create clear technical documentation, deployment guidance, and operational runbooks.

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related technical discipline, or equivalent practical experience.
5+ years of experience across the software development lifecycle, including design, implementation, testing, deployment, and production operations.
Strong hands-on software development experience with proficiency in one or more general-purpose programming languages such as Python, Java, Go, TypeScript, C#, or C++.
Experience building and operating distributed, cloud-based, or enterprise software systems.
Experience with APIs, integrations, data, containers, and modern software deployment practices.
Experience debugging complex software or systems issues and delivering production-quality solutions.
Demonstrated ability to work effectively through ambiguous technical problems and drive engineering work to completion.
Experience collaborating directly with customers, partners, or external technical teams.
Strong written and verbal communication skills.
Ability to travel to customer sites as required by the engagement.