Senior Manager, Affirm Bank Operations Enablement
Remote US · 8+ years experience · Remote · Posted Oct 8, 2026
At a glance
- Experience
- 8+ years experience
- Workplace
- Remote
- Location
- Remote US
- Visa sponsorship
- Visa sponsorship not offered
About the role
- Affirm is building a de novo bank, and this role will help establish and scale its operating foundation.
- You will own the Finxact core and digital banking experience platforms, lead deposit and lending operations strategy, and partner with servicing teams to build resilient, well-controlled processes that deliver transparent, reliable financial products.
Responsibilities
- Own the implementation, configuration, and ongoing administration of Finxact as the Bank’s core system of record, including product structures, rates and fees, transaction and posting rules, account parameters, general-ledger mappings, user entitlements, environments, and controlled production changes.
- Own the operational delivery and ongoing management of Savana and the Bank’s integrated digital account-opening, online and mobile banking experiences.
- Lead operational launch readiness, including operating-model design, procedures, roles and responsibilities, staffing and training, end-to-end testing, mock processing days, cutover, go/no-go evidence, hypercare, and the transition to stable business-as-usual operations.
- Direct daily deposit operations, including balancing Federal Reserve activity to the Finxact ledger, reconciling new-account funding, approving outbound ACH and wire files under dual control, and managing inclearing, returns, and exceptions.
- Direct lending operations by validating underwriting and eligibility results against Bank guidelines, approving or declining funding within delegated authority, and creating and approving funding wires with appropriate segregation of duties.
- Oversee loan purchase and sale operations, including seasoning and eligibility validation, loan-tape and documentation quality control, approval and settlement, and boarding validation.
- Build and maintain the Bank’s operational control environment in accordance with Bank-approved policies and independent governance.
- Manage Bank oversight of affiliate-provided services and critical core, digital banking, payments, document, and operations vendors.
- Lead and develop a high-performing Bank Operations team through clear decision rights, capacity planning, cross-training, performance management, succession planning, and escalation coverage.
- Partner closely with Product, Engineering, Data, Accounting, Finance, Treasury, Lending, Compliance, Risk, Information Security, Fraud, Customer Care, Internal Audit, and third parties to design scalable workflows, automate controls, and resolve systemic issues.
Requirements
- 8+ years of relevant experience in banking operations, digital banking, financial technology, or core-platform delivery, including meaningful experience leading teams and operating in a regulated financial institution.
- Hands-on experience implementing, configuring, converting, or administering a core banking platform.
- Experience owning digital account-opening and online or mobile banking platforms and coordinating integrations, user-acceptance testing, releases, production support, and vendor-driven change.
- Deep working knowledge of deposit and lending operations, including ACH, wires, checks and in-clearing, account funding, reconciliations, general-ledger impacts, exception management, loan funding and boarding, and loan purchase or sale settlement.
- Demonstrated ability to design and operate effective controls, including segregation of duties, approval authorities, reconciliations, access management, quality assurance, issue management, recordkeeping, and audit or regulatory-examination support.
- Strong understanding of bank regulatory and risk expectations applicable to deposit, lending, payments, third-party, consumer-protection, privacy, business-continuity, and operational-resilience activities.
- Proven success managing critical technology and operations vendors, service levels, incidents, root-cause analysis, remediation commitments, and executive escalations.
- Excellent judgment, analytical problem-solving, and written and verbal communication skills.
- Willingness to provide periodic after-hours support for releases, cutovers, material incidents, and business-continuity events.
Preferred qualifications
- Experience with Finxact or another modern cloud-native, API-first core is strongly preferred.
- Experience building a de novo bank, launching a new bank or digital-banking program, or completing a core conversion is strongly preferred.
- A bachelor’s degree or equivalent practical experience is expected.
- Familiarity with SQL, data pipelines, and business-intelligence tools is a plus.
Benefits
- Equity rewards
- Monthly stipends for health, wellness, and tech spending
- 100% subsidized medical coverage, dental, and vision for employee and dependents
- Flexible time off
- Generous holiday calendars
- Employee stock purchase plan (ESPP)
Workplace
- Remote-first with flexibility built in.
- Some positions may occasionally require in-person work at an Affirm office.
Skills
- Finxact
- Savana
- ACH
- SQL
- Data Pipelines
