Senior Manager of Global Communications

London, England · United Kingdom - London · GBP 81,000-100,000 · 8+ years experience · Posted Oct 2, 2026

At a glance

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.
What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

The Senior Manager of Global Communications will lead Quince's media strategy and external storytelling as the company enters its next stage of growth.
This is a rare build as the sole owner of the communications function, reporting directly to the Head of Brand Strategy & Narrative.
The role carries the mandate to shape how the market understands Quince's manufacturer-to-consumer model.

Own and execute Quince's UK communications strategy, building brand reputation and relevance as we scale in the market
Own UK media relationships, building deep ties across national, consumer, fashion, lifestyle, retail, business, and tech press
Drive a steady stream of proactive earned media, with culturally relevant UK story angles rather than imported US messaging
Lead communications around key UK moments (launches, campaigns, milestones), spotting opportunities beyond the announcement itself
Stay plugged into UK cultural and media conversations, and act as an early-warning system for reputation risk
Write and edit at an exceptional standard across pitches, press materials, and executive briefings, and prepare spokespeople for UK media
Partner closely with Brand, Social, Growth, Merchandising, and Creative to build communications into launches from the start, and manage UK agency partners
Build rigorous earned-media measurement (coverage quality, sentiment, share of voice) and the systems/playbooks to scale UK comms over time

8+ years of experience in communications, public relations or media strategy, with significant experience working in the UK market
Deep, current relationships across UK national, consumer, fashion, lifestyle, retail and/or business media, and a strong understanding of how the UK media ecosystem actually works
Excellent editorial judgment and a strong instinct for what constitutes a genuinely compelling UK story
Exceptional writing and editing skills, with the ability to move comfortably between consumer storytelling, corporate narratives and sensitive reputation communications
Strong understanding of UK culture, consumer sentiment and the nuances that distinguish UK communications from US communications
Experience managing PR agencies and working effectively across global and cross-functional teams
Ability to translate complex business models and company narratives into simple, credible and culturally relevant stories
Comfortable operating with significant autonomy in a fast-moving, high-growth environment
Highly proactive, culturally curious and naturally plugged into what people are reading, talking about and paying attention to

Experience building the reputation of a consumer brand, retailer or high-growth company; experience supporting a new market entrant or rapidly scaling brand is a plus