Senior Manager - Solution Engineering (APAC)

SG - Singapore · 2+ years experience · Full-time · Onsite · Posted Oct 1, 2026

At a glance

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

As a Solutions Engineering Manager, you will lead a dynamic team of five, supporting both Enterprise and SME sales organisations across EMEA.
You will partner with a broad set of stakeholders, from Engineering Leads and Product Managers to C-level executives, to deliver product demos, propose solutions that meet customer goals, and own the technical components of our end-to-end sales cycle.

Manage team outcomes, deliver OKRs, and determine resource allocation to meet schedules and objectives; recommend changes to policies and establish procedures for the immediate team
Become an expert on Airwallex's financial infrastructure platform and its role in driving the digital economy, helping organisations grow their business globally
Lead the RFP management process and collaborate closely with commercial, product, engineering, legal, and operations teams to drive consistency and accuracy in RFP responses
Think on your feet and enjoy it; leverage experience in customer-facing or consulting roles to craft complex solutions and oversee go-live outcomes, owning the most challenging solution projects

Bachelor's degree in a STEM discipline, with strong academic achievements
8+yrs experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise; 2+ years in team-leader capacity
Strong organisational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions
Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels

Knowledge of the payments domain / financial services will be advantageous
At some point in your career, you will have been hands-on developing product solutions either internally or in a consulting role
Passionate about learning and actively seeks out knowledge
Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances
Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles

We are working in a hybrid work environment with 3 days per week required to be in our London Office @ LABS House, Holborn.