Senior Product Manager, Retailer App Platform & Insights
Canada - Remote (ON, AB, BC, or NS Only) · Remote · CAD 194,000-204,500 / year · 2+ years experience · Full-time · Remote · Posted Oct 9, 2026
At a glance
- Experience
- 2+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- Canada - Remote (ON, AB, BC, or NS Only) · Remote
- Salary
- CAD 194,000-204,500 / year · Base salary
About the role
- We're looking for a Senior Product Manager to shape how some of the world's largest retailers manage and grow their digital businesses on Instacart.
- You'll own Retailer App as a platform, building a consumer-grade experience where retailers can easily manage their storefronts, discover and adopt new capabilities, and take greater control of their businesses.
- In parallel, you'll own Analytics & Insights, one of Retailer App's core products, transforming retailer data into actionable insights that help retailers grow.
Responsibilities
- Build a consumer-grade experience: Make Retailer App intuitive, cohesive, and delightful, with seamless navigation, personalized homepages, and end-to-end workflows that make it effortless for retailers to get their jobs done.
- Drive feature discovery and adoption: Surface and merchandise the growing suite of Storefront Pro capabilities so retailers can easily discover valuable features, understand their benefits, and adopt or upgrade to unlock more value.
- Empower retailers through self-service: Build intuitive self-service experiences that allow retailers to explore, configure, and manage their storefront capabilities with greater flexibility, transparency, and control.
- Enable teams to build fast and safely: Establish reusable components, templates, common UX patterns, and governance frameworks that help product teams ship high-quality, consistent retailer experiences with speed and confidence.
- Own the end-to-end experience: Set the vision and standards for Retailer App across product teams, ensuring individual features come together into one coherent, exceptional experience rather than a collection of disconnected tools.
- Make performance understandable: Build intuitive analytics experiences that give retailers visibility into their commerce, content, and product performance, helping them understand what's happening and why.
- Turn data into actionable insights: Move beyond traditional dashboards to deliver personalized, data-backed recommendations that surface the most valuable opportunities to grow.
- Connect insights to action: Enable retailers to act directly on recommendations through streamlined workflows, automation, and AI-powered capabilities.
- Shape the future of retailer intelligence: Build toward a proactive, intelligent experience that continuously helps retailers identify opportunities, optimize their businesses, and measure impact.
- Set product direction: Define a compelling multi-half vision and strategy, translating customer needs and emerging technologies into a pragmatic roadmap with measurable outcomes.
Requirements
- 8+ years of B2B product management experience, including 2+ years building platform products.
- Exceptional product craft and UX judgment: Strong intuition for creating intuitive, elegant experiences that simplify complex customer workflows.
- Strong platform product thinking: Experience building scalable platforms, shared capabilities, and frameworks that enable multiple teams to deliver products efficiently and consistently.
- Exceptional ownership and execution: Proven ability to independently set direction, navigate ambiguity, make high-quality decisions, and ship complex products at high velocity.
- Cross-functional leadership: Ability to influence teams without direct authority, align stakeholders with competing priorities, and drive decisions across a broad product surface.
- Customer-centric product strategy: Ability to deeply understand customer problems and translate them into differentiated, scalable solutions.
- Strong analytical and communication skills: Fluent in quantitative and qualitative decision-making, with the ability to articulate compelling strategies and build trust with senior leaders and enterprise customers.
Preferred qualifications
- Experience building B2B SaaS platforms, enterprise applications, or products used to manage complex business workflows.
- Experience with e-commerce, retail technology, content management systems, or site-building platforms.
- Experience building analytics, business intelligence, or data-driven recommendation products.
- Experience using AI to create more intelligent, proactive, or automated product experiences.
- Experience with configuration platforms, developer enablement, or B2B self-service tools.
Benefits
- New hire equity grant
- Annual refresh grants
Workplace
- Canada - Remote (ON, AB, BC, or NS Only); United States
