At a glance
- Experience
- 5+ years experience
- Location
- Amsterdam
About the role
- Adyen is expanding its team and looking for a Senior Salesforce Admin to manage and scale the Commercial Salesforce Org.
- As Senior Salesforce Admin, you will become part of the Revenue Operations - Technology team to evolve the Sales Cloud solution and enable Commercial teams to scale effectively.
Responsibilities
- Salesforce configuration changes, including (but not limited to): Flow, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports and dashboards
- Gather requirements, translate into scalable solutions with a focus on user experience and market best practices
- Help create the platform roadmap and define priorities, liaising with stakeholders
- Own the communication of platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Identify underutilised platform features, monitor and improve user adoption
- Technical documentation
Requirements
- Strong Salesforce product knowledge with at least 5+ years of Salesforce Administration with hands-on experience in Sales Cloud
- Strong understanding of Flow, SOQL integration patterns, security and authentication
- Basic understanding Triggers Apex, LWC/Aura components, Web Services and APIs
- Strong background in identifying and gathering requirements, translating into scalable solutions with focus on user experience
- Demonstrated autonomy in managing projects and making decisions, with a keen desire for personal and professional growth
- Strong problem-solving abilities and capacity to handle ambiguity and uncertainty with a proven track record of successful outcome
- Excellent communication skills, facilitating effective collaboration with both technical and non-technical teams
Preferred qualifications
- Experience with Test Automation
- Agentforce/LLM integrations are a plus
Skills
- Salesforce
- Sales Cloud
- Flow
- SOQL
- Apex
- LWC
- Aura
- Web Services
- APIs
- Agentforce
- LLM
