Senior Software Engineer, Observability (Auth0)

Toronto · CAD 136,000-187,000 / year · 5+ years experience · Posted Oct 15, 2026

At a glance

The Auth0 Platform Observability team is seeking a Senior Software Engineer to maintain and automate observability tooling, including metrics, logs, and traces.
This role involves acting as a core technical leader to help product and platform engineers monitor and observe the Auth0 platform while ensuring stability and high availability.

Champion observability best practices and educate engineering teams on robust, standardized instrumentation.
Run services in production environments.
Design services for high growth and high availability.
Provision, configure, and monitor cloud-native infrastructure and services.
Design, build, and maintain scalable observability infrastructure using Terraform.
Troubleshoot performance and operational issues.
Automate operational tasks and improve scripts.
Assist with and provide feedback for performance testing and automation.
Participate in major incident response to diagnose root causes and identify telemetry gaps.
Drive cross-team initiatives to improve instrumentation and observability standards.

5+ years of platform engineering, SRE, or DevOps experience.
Experience with cloud infrastructure like AWS, Google Cloud, or Azure.
Expertise in the Datadog ecosystem including metrics, logs, traces, error tracking, and Terraform configuration.
Strong coding skills in Node.js or Golang.
Experience with containerization and orchestration tools such as Docker and Kubernetes.
Data-driven approach to debugging complex, cross-service performance bottlenecks.
Deep understanding of microservice architecture and best practices.
Experience in coaching and mentoring junior engineers.
Proven ability to lead cross-functional technical initiatives.
Hands-on experience with OpenTelemetry (OTel), Vector, or similar frameworks.