Senior Strategic Alliances Manager, GSI (SEA)

Singapore - Singapore · Hybrid · Posted Oct 15, 2026

At a glance

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

As a Senior Strategic Alliances Manager, GSI (SEA), you will build and grow NiCE's global systems integrator alliances across South East Asia.
This high-impact role involves deciding where to invest, building executive relationships with leading systems integrators, and turning them into a source of joint pipeline and delivery capacity.
You will collaborate globally to keep the GSI approach consistent and scalable to support revenue growth.

Lead and grow NiCE's strategic alliances with priority GSIs across South East Asia, such as Accenture, NTT DATA, Capgemini, Deloitte and agree where joint investment will return the most.
Build and sustain executive sponsorship at each priority GSI across customer experience, technology and industry leadership, and run a joint business plan for each with clear targets and regular reviews.
Shape and scale a NiCE practice inside the partner: joint solution offerings built on CXone Mpower and Cognigy, certified delivery capacity, and a clear place in the partner's go-to-market.
Drive joint pursuit of named accounts, growing partner-sourced and partner-influenced pipeline through SI-led bids, RFPs and co-sell alongside NiCE direct sales.
Work with NiCE sales, marketing, product, professional services and customer success to deliver aligned joint campaigns, enablement programmes and delivery quality.
Make sure partner-led deployments land well, so customers see value quickly and references follow.
Act as the voice of South East Asia in NiCE's global GSI programme, giving regional insight to alliance leaders in the US, Europe and the rest of APAC and influencing strategy, programme design and investment.
Serve as NiCE's internal expert on how each GSI sells and delivers, supporting internal training and account team engagement.
Report on performance metrics such as partner-sourced and influenced pipeline, bookings, certified resources and joint wins.

Minimum 5 years' experience in strategic alliances, systems integrator partnerships or enterprise channel management.
Proven success building joint go-to-market programmes with large systems integrators, including influencing at executive level.
Strong understanding of how GSIs make money: services attach, practice economics, utilization and certified headcount.
Ability to influence cross-functional stakeholders and drive alignment across geographies and business units.
Exceptional communication, collaboration and relationship-building skills.
Self-motivated, proactive and able to thrive in a fast-paced, matrixed environment.
Experience working with globally distributed teams across the US, Europe and the rest of APAC.
Willingness and ability to travel regularly across the region.
Fluent English required.

NiCE-FLEX hybrid model enabling maximum flexibility: 2 days working from the office and 3 days of remote work each week