Senior Strategic Partnerships Manager, Deliveroo Express
London, United Kingdom - Deliveroo · 4-6 years experience · Full-time · Posted Oct 15, 2026
At a glance
- Experience
- 4-6 years experience
- Employment
- Full-time
- Location
- London, United Kingdom - Deliveroo
About the role
- The Senior Strategic Partnerships Manager will manage day-to-day relationships with white-label partners for Deliveroo Express, a solution enabling on-demand delivery through partners' own websites and apps.
- This role involves defining ongoing strategy, driving business growth, and collaborating across Product, Operations, and Commercial teams to ensure a best-in-class value proposition.
- The position requires a blend of analytical rigor, commercial negotiation, and operational excellence to scale partnerships within the competitive on-demand grocery and retail market.
Responsibilities
- Directly own the day-to-day relationship with Deliveroo Express partners across restaurant, grocery, and retail verticals.
- Analyze and present insights on performance against KPIs during weekly, monthly, and quarterly reviews.
- Conduct detailed analysis to deliver operational excellence and identify necessary course-corrections.
- Identify opportunities to deepen and grow existing partner relationships.
- Develop ongoing sales strategy for Deliveroo Express, including pipeline development across markets.
- Conduct new business pitching and commercial negotiation for new partners.
Requirements
- 4-6 years of experience in account management, grocery/retail operations, or strategy/strategic partnerships.
- Confident in analyzing data and extracting compelling, actionable insights.
- Strong operational mindset to identify opportunities for excellence and course-correct.
- Effective relationship building, organization, and communication skills.
- Collaborative team player capable of working effectively with various teams and all levels of the organization.
- Experienced negotiator with the ability to drive mutual value.
- London-based with a minimum of three days required in the office.
Preferred qualifications
- Experience working with FMCG, grocery, or retailer e-commerce.
- Experience in last-mile operations.
- Experience working in a dynamic, high-growth company.
Workplace
- Minimum of three days per week required in the office.
Skills
- Strategic Partnerships
- Account Management
- Commercial Negotiation
- Sales Strategy
- Operational Excellence
- Pipeline Development