Senior Technical Writer
Redwood City · USD 155,000-180,000 · 6+ years experience · Full-time · Posted Oct 2, 2026
At a glance
- Experience
- 6+ years experience
- Employment
- Full-time
- Location
- Redwood City
- Salary
- USD 155,000-180,000 · Base salary
About the role
- C3 AI is looking for a Senior Technical Writer to help shape the voice of our developer experience.
- In this role, you won’t just document features—you’ll craft the guides, tutorials, and reference content that empower developers, data scientists, and integrators to build, train, and scale AI applications on our platform.
- Your work will turn complex technical concepts into clear, practical resources that directly influence how customers succeed with C3 AI.
Responsibilities
- Write topics, create technical developer guides, and enhance existing content for our engineers, application developers, data scientist, and data integrator audiences.
- Conduct gap analysis for your assigned areas, and collaborate with other writers, developers, and product managers to improve content.
- Investigate complex technical topics, tracking down elusive details and transforming them into clear, useful information for customers.
- Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness.
- Communicate with management and project stakeholders, keeping them informed of project status, including conflicts and resolution plans.
- Collaborate closely with team members, refining standards, procedures, tools, etc. to help the entire organization successfully deliver content at a consistently high standard.
Requirements
- Bachelor’s degree.
- 6+ years of technical writing experience, including experience researching and writing excellent developer documentation.
- Comfortable with basic front-end web development languages (HTML, CSS, and JavaScript).
- Familiar with Python.
- Familiar with AI, ML, and NL model concepts.
- Ability to read code and write code examples.
- Familiar with Docs as Code model of documentation (we use Markdown, GitHub, Jenkins).
- Comfortable in an Agile development environment.
- Strong communication skills with the ability to work across functional units.
- Self-motivated, organized, and able to work independently and make independent judgments.
Preferred qualifications
- Advanced degree preferred.
- Jupyter Notebooks preferred.
Benefits
- excellent benefits
- competitive compensation package
- generous equity plan
Skills
- HTML
- CSS
- JavaScript
- Python
- Jupyter Notebooks
- AI
- ML
- NL Model Concepts
- Markdown
- GitHub
- Jenkins
- Agile
