At a glance
- Employment
- Full-time
- Location
- New York
- Salary
- USD 110,000-150,000
About the role
- Harvey is seeking a Senior Workplace Coordinator to run the building and operational systems behind the New York office.
- This is a senior individual-contributor role owning building operations, facilities, vendors, and the systems/data that support operational decisions.
Responsibilities
- Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&B, service, safety, and space-readiness issues before they become employee problems.
- Hold the day-to-day property-management relationship and own building work orders through resolution.
- Own facilities issues including HVAC/temperature, plumbing, lighting/electrical, leaks, doors, appliances, physical repairs, and preventative maintenance.
- Diagnose and route issues to the right building/vendor partner, follow through, and verify the fix actually held.
- Manage freight/loading-dock logistics and other building-specific operating requirements.
- Communicate directly with employees when building/facilities work affects the office.
Requirements
- 4+ years in workplace operations, office management, facilities, or hospitality with meaningful facilities/vendor responsibility.
- Direct experience managing vendors and contractors and holding them to scope.
- Working understanding of HVAC, plumbing, electrical/lighting, and commercial-building operations.
- Familiarity with work orders, COIs, property management, and preventative maintenance.
- Strong operational judgment and ability to distinguish an isolated issue from a pattern requiring escalation.
- Comfort with operational data, spend tracking, and turning day-to-day information into useful insights.
- Bias toward walking the floor and finding problems before tickets do.
- Clear, direct communication and willingness to communicate about work within your lane.
Preferred qualifications
- Experience with an office relocation/opening is a strong plus.
