Server - Soho House Chicago
Soho House Chicago, 113-125 N Green St, Chicago, IL 60607 · Soho House Chicago · USD 15-15 · 2+ years experience · Posted Oct 1, 2026
At a glance
- Experience
- 2+ years experience
- Location
- Soho House Chicago, 113-125 N Green St, Chicago, IL 60607 · Soho House Chicago
- Salary
- USD 15-15
About the role
- The Server is responsible for understanding, discussing, and educating members and guests on menu items and associated allergies while presenting an approachable and elevated experience.
- This role plays a crucial role in ensuring the success of service and guest satisfaction by collaborating with team members and accurately entering orders into the POS.
Responsibilities
- Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
- Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales
- Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night
- Complete all check out reports at the end of each shift and have it double checked and signed by management
- Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
- Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
- Assist runners and bussers when possible with expo and service bar tickets to support all table orders
- Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
- Demonstrate knowledge of the menu with the ability to make suggestions when asked by members and/or guests
- Perform other duties as assigned by supervisor/manager
Requirements
- Minimum of 2+ years’ experience in similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem solving under pressure
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment and autonomously
- Tips certified and POS knowledge
- Must be able to move, pull, carry or lift at least 20 pounds
- Must be able to stand, walk, lift, and bend for long periods of time
Benefits
- Medical, Dental & Vision benefits for full time employees
- Retirement fund with a 2% match for full time employees
- Paid Time Off including sick days and vacation days for full-time employees
- Career Development domestically or internationally
- Soho Impact mentoring, apprenticeship, local outreach and sustainability
- Learning & Development internally and externally run courses
- Cookhouse & House Tonic trips, trainings and events
- Team Events including fitness sessions, cinema screenings, and art classes
- Team Meal provided free of charge whilst on duty
Skills
- POS