Server - Soho House New York

North America · Soho House New York · 2+ years experience · Posted Oct 20, 2026

At a glance

At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated while also presenting an approachable and elevated experience.
The Server plays a crucial role in ensuring the success of service and guest satisfaction by collaborating with other team members and completing pre-service and post-service duties.

Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales
Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
Complete all check out reports at the end of each shift and have it double checked and signed by management
Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
Assist runners and bussers when possible with expo and service bar tickets to support all table orders
Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
Demonstrate knowledge of the menu, with the ability to make suggestions when asked by members and/or guests
Perform other duties as assigned by supervisor/manager

Minimum of 2+ years’ experience in similar capacity
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously
Tips certified and POS knowledge

Medical, Dental & Vision health care
Retirement fund with a 2% match
Paid Time Off with sick days and vacation days
Career Development domestically or internationally, managerially or technically
Soho Impact mentoring, apprenticeship, local outreach and sustainability programs
Learning & Development extensive range of internally and externally run courses
Cookhouse & House Tonic monthly calendars, trips, trainings and events
Team Events including fitness sessions, cinema screenings and art classes
Team Meal provided free of charge whilst on duty