Server - Soho House West Hollywood

Soho House West Hollywood, 9200 Sunset Blvd, West Hollywood, CA 90069 · Soho House West Hollywood · 2+ years experience · Posted Oct 12, 2026

At a glance

Experience: 2+ years experience
Location: Soho House West Hollywood, 9200 Sunset Blvd, West Hollywood, CA 90069 · Soho House West Hollywood

At Soho House, a Server is responsible for understanding, discussing, and educating members and guests on all menu items and associated allergies while presenting an approachable and elevated experience.
The Server plays a crucial role in ensuring the success of service and guest satisfaction by collaborating with team members and completing pre-service and post-service duties.

Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication
Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
Complete all check out reports at the end of each shift and have it double checked and signed by management
Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
Assist runners and bussers when possible with expo and service bar tickets to support all table orders
Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests
Performs other duties as assigned by supervisor/manager

Minimum of 2+ years’ experience in similar capacity
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously
Tips certified and POS knowledge

Health Care + 401K: Medical, Dental & Vision as well as Retirement fund with a 2% match for full time employees
Paid Time Off: Sick days and vacation days for full-time employees
Career Development: Progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses available for all employees
Cookhouse & House Tonic: Monthly calendars, trips, trainings, and events available to all
Team Events: Fitness sessions, cinema screenings, and art classes held each month
Team Meal: Provided with a substantial meal free of charge whilst on duty