Software Dev Senior Engineer
Pune, Maharashtra · 3+ years experience · Hybrid · Posted Sep 30, 2026
At a glance
- Experience
- 3+ years experience
- Workplace
- Hybrid
- Location
- Pune, Maharashtra
About the role
- As a Software Dev Senior Engineer at SonicWall, you will own the reliability, scalability, and operational excellence of cloud-based services with a DBA focus.
- You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build systems and tooling to keep production infrastructure healthy.
Responsibilities
- Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way.
- Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership.
- Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development team.
- Lead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into production systems.
- Drive toil reduction initiatives by identifying and automating repetitive, manual operational work, targeting measurable reduction in operational burden across teams.
- Design and execute chaos engineering programs to proactively uncover reliability weaknesses in our infrastructure and services before they impact customers.
- Lead blameless postmortem culture: facilitate incident retrospectives, extract systemic learnings, and track corrective action items to completion.
- Build and improve on-call incident response processes, runbooks, and escalation paths; manage and optimize on-call rotation health to prevent burnout.
- Collaborate with platform and application developers to bring new features and services into production using production-readiness reviews and launch checklists.
- Champion reliability engineering best practices across the organization, embedding SRE principles into the software development lifecycle.
Requirements
- 5+ years of experience in database scaling performance and reliability, connection pool optimization
- 5+ years of experience in database HA design and failover strategies
- 3+ years of hands-on Site Reliability Engineering experience, including ownership of SLOs and error budget management
- 4+ years of experience with Cloud Platforms, GCP CloudSQL required
- Experience with database capacity planning, load testing, and performance benchmarking at scale
- Experience managing other database systems — PostgreSQL, Redis, Etc
- CS Degree or equivalent experience
Preferred qualifications
- Familiarity with Google SRE principles and the concepts outlined in the Google SRE Book
- Understanding of the HTTP protocol and experience diagnosing distributed system latency issues
- Experience with instrumentation and management of automated deployments
- Experience resolving customer-facing production issues under time pressure
- Experience working with distributed, cross-functional teams
- Experience in infrastructure as code (Terraform, AWS CDK)
- Experience in scripting using Python, Shell, or a similar language
- Experience with orchestration technologies, including Kubernetes
Workplace
- Hybrid workplace model.
Skills
- GCP CloudSQL
- PostgreSQL
- Redis
- Terraform
- AWS CDK
- Python
- Shell
- Kubernetes
- Prometheus
- Grafana
- Datadog
- OpenTelemetry
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