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Software Engineer, CX

Nice

India - Pune · 3+ years experience · Hybrid · Posted Oct 6, 2026

At a glance

Experience
3+ years experience
Workplace
Hybrid
Location
India - Pune

About Nice

  • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
  • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
  • NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About the role

  • The Software Engineer develops tests and maintains the NICE CXone software platform.
  • Key responsibilities include all tiers of the NICE CXone technology, including design and development of products and features, unit testing, code reviews, and resolving defects.

Responsibilities

  • Work as an Individual Contributor on complex Reporting based projects
  • Interpret the business requirements and discuss with technical team/designers
  • Participate in technology evaluations and Proof of Concepts
  • Design and develop NICE CXone products and features
  • Perform unit testing and code reviews
  • Resolve defects encountered during the QA cycle
  • Support the production environment
  • Assist other developers in a team environment utilizing agile development processes

Requirements

  • Bachelors in computer science
  • 3+ years of hands-on experience as a Java Developer (Web & Server side using Java)
  • Strong OO design and code skills
  • Expertise in application development using Java, J2EE, Spring, Spring boot, Hibernate, web services standards and related technologies ( JSON, REST)
  • Demonstrated experience with multi-tier web application development
  • Solid understanding of relational database concepts
  • Exposure & hands-on experience with Agile framework & DevOps tools
  • Experience with automation in unit and system level (jUnit/TestNG)
  • Strong understanding of Performance Tuning and troubleshooting
  • Strong analytical and problem-Solving abilities

Workplace

  • NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week

Skills

  • Java
  • J2EE
  • Spring
  • Spring Boot
  • Hibernate
  • JSON
  • REST
  • jUnit
  • TestNG
  • Cucumber

Nice

Software Engineer, CX

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