Software Engineer, Operational Excellence
London, United Kingdom - Deliveroo · 3+ years experience · Full-time · Posted Oct 13, 2026
At a glance
- Experience
- 3+ years experience
- Employment
- Full-time
- Location
- London, United Kingdom - Deliveroo
About the role
- The Backend Engineer will build and maintain scalable, low-latency systems that power internal customer support tools.
- This role involves working on high-impact products that influence the experience of millions of users and partners globally.
- The engineer will contribute to architectural decisions and develop features to automate tasks and improve support efficiency.
Responsibilities
- Build and maintain high-throughput backend services using Go.
- Collaborate with product managers, designers, and frontend developers to ship features for global support agents.
- Design systems that are scalable, resilient, and easy to maintain.
- Contribute to architectural discussions and technical decision-making.
- Write well-tested code and help the team maintain high code quality standards.
Requirements
- 3+ years of professional software engineering experience.
- Proven track record of building and scaling complex systems.
- Production experience in Golang.
- Strong hands-on experience with both SQL and NoSQL databases, especially Cassandra.
- Solid understanding of designing and operating low-latency, high-throughput distributed systems.
- Previous on-call experience with a pragmatic approach to reliability and incident management.
Preferred qualifications
- Background in Node.js or other backend languages.
- Familiarity with cloud infrastructure (AWS, GCP).
- Familiarity with event-driven architectures.
Benefits
- Healthcare
- Well-being programs
- Parental leave
- Pensions
- Generous annual leave allowances
- Time off to support a charitable cause
Workplace
- Role is based in London, United Kingdom.
Skills
- Golang
- SQL
- NoSQL
- Cassandra
- Distributed Systems
- Node.js
- AWS
- GCP
