Solutions Engineer – National Security, Dock Subject Matter Expert

Remote · USD 150,000-225,000 / year · 3+ years experience · Full-time · Remote · Posted Oct 2, 2026

At a glance

Skydio is seeking a hands-on, customer-facing Solutions Engineer to serve as the Dock subject matter expert for Federal and Defense customers.
This is a technical role aligned to the sales motion, responsible for winning technical validation, deploying dock-based autonomous systems, and ensuring successful operation across compliant cloud and on-premise environments.

Partner with Sales and Customer Success to win technical validation and define deployment success criteria, and serve as the Dock subject matter expert for autonomous systems operating in cloud and on-premise environments.
Lead demonstrations, proofs of concept, and field trials, including hands-on dock installation, configuration, operation, and troubleshooting, and ensure systems are installed, tested, and delivering value as agreed.
Design, deploy, and troubleshoot compliant cloud, on-premise, WiFi, cellular, and IP networking architectures, and build scalable deployment processes for dock installations on secure government networks.
Work the accreditation and compliance path these customers require: ATO processes, impact levels for cloud hosting, secure data handling, NDAA compliance, and Blue UAS Cleared List status.
Act as the customer's technical representative internally, coordinating with Product, Engineering, and Sales to resolve issues, and quantify product feedback into prioritized, defensible requirements.
Support customer onboarding, training, and early operational use to drive long-term adoption and expansion, and support executive briefings and customer reviews as required.

3+ years supporting cloud-connected or on-premise hardware and software systems.
Strong hands-on experience with WiFi, cellular, and IP networking, including troubleshooting connectivity issues, and familiarity with compliant cloud environments, on-premise deployments, and secure data handling.
Experience installing, configuring, testing, and maintaining hardware systems in customer environments, and familiarity with Linux-based systems and mechanical or robotic platforms.
Familiarity with government acquisition processes and the delivery of complex technical systems under contract.
Proven ability to implement new technology and coordinate with technical teams to deliver on customer schedules.
Strong written and verbal communication, with comfort presenting to customers and internal stakeholders.
Comfortable working outdoors, at height, and performing physical tasks including climbing ladders.
Active FAA Part 107 Certificate.
Ability to travel 50 to 75% of the time.
Ability to lift up to 60 lbs unaided.

Basic scripting or software integration experience, and working knowledge of REST APIs and customer integrations.
Experience with commercial or government autonomous aircraft systems.
Cloud or infrastructure certifications, or a degree in computer science, engineering, or a related technical field.
Experience bridging operators and engineers, with credibility in both field deployments and technical discussions.

Travel of 50 to 75% is required to support customer engagements, field activities, deployments, team onsites, and company events.